Cookies Policy

COOKIES POLICY

BY VISITING OUR WEBSITE, YOU AGREE TO THE PRACTICES DESCRIBED IN THIS COOKIES POLICY

1. OVERVIEW

Lonza Group Ltd. and its affiliates (collectively and individually, the “Lonza Group”) are concerned about their users and the protection of their private information. When you visit or interact with our websites, services, applications, tools or messages, we or our authorized service providers may use cookies, tracking pixels, or other technologies (collectively called “Tools”) to store information to help provide better, faster and safer experiences and for advertising purposes.

2. CONSENT

By using any of the Lonza Group sites (the “Site”), you agree to the use of cookies in accordance with this Cookie Policy. You have seen a pop up for this purpose on your first visit to this website. Although it generally does not appear on subsequent visits, you may withdraw your consent at any time by following the instructions in the Disabling Cookies section below.
If you have provided us with Personal Information (as defined in the Lonza Group Privacy Policy, for example, through a registration process on the website or through a request for information or contact form, and you consent to the use of cookies in accordance with this Cookie Policy, we may associate this personal information with information collected through the tools provided explicitly below. This applies to the cookies we use to coordinate the functionality of the website, performance-related cookies, cookies used for advertising purposes, and our lead generation process or when the user has marked a “remember” box on any Lonza Group site. In the event that a user does not wish us to use their personal information in this way, the user may withdraw consent at any time by contacting us at any time at privacyofficer@lonza.com

Any personal information we collect and store through the use of these technologies is obtained primarily through notice and consent: we obtain your consent by providing you with a transparent notice of use of the technologies and giving you the opportunity to make an option to disable such technologies, as set forth below.

3. WHAT ARE COOKIES?

The specific names and types of cookies, web beacons, and other similar technologies we use may change from time to time. To help you better understand this Policy and the use of such technologies, we provide the following terminologies and limited definitions:

– Cookies – Small text files (usually composed of letters and numbers) placed in the memory of your browser or device when you visit a website or view a message. Cookies are sent back to the originating web domain on your subsequent visits to that domain and allow the website to recognize your specific device or browser. Most web pages contain elements from multiple web domains, so when you visit your site, your browser may receive cookies from multiple sources. Cookies allow you to navigate between pages efficiently, remember preferences, and often improve the user experience. They can also be used to customize the advertisement according to your interests, following the navigation through the websites. There are several types of cookies:

– Session cookies expire at the end of the browser session and allow us to link your actions during that particular browser session.

– Persistent cookies are stored on your device between browser sessions, allowing us to remember your preferences or actions on multiple websites.

– Primary cookies are defined by the website you are visiting.

– Third-party cookies are defined by a third-party website separate from the website you are visiting. When the third party setting the cookie provides an automated cookie-off tool relative to your cookie(s), we list the name of that cookie, the cookie category it defines along with a link to your automatic cookie-off tool.

We may use the terms “cookies” or “similar technologies” interchangeably in our policies to refer to all the technologies we may use to store data in your browser or device or to collect information or to help us identify you in the manner described above.

4. WHAT TYPES OF COOKIES DO WE USE?

We describe the categories of cookies that may be used by or on behalf of Lonza Group on their websites. Please note that not all cookies listed are used on all Lonza Group sites.

Operationally Required Cookies:

These cookies are required for the operation of our sites, services, applications and tools. This includes technologies that enable you to access our sites, services, applications, and tools that are necessary to identify irregular site behavior, prevent fraudulent activity, and improve security that allow you to use our functions, saved searches, or similar functions.

The Lonza Group currently uses the following operationally required cookies:

Cookie name

Source

Purpose

Other information

CONCRETE5

concrete5

Stores session ID

YII_CSRF_TOKEN

Craft CMS

Used to prevent cross-site request spoofing exploits. The value is reassigned across all page views. Important cyber security measure to prevent cross-site request spoofing attacks

cpslp

Capsugel custom plugin

Stores user data crawled for aggregation to Pardot, collects page views from the knowledge center to Content Gate

The data may be associated with your individual email address that you provided when registering or issuing a request for information form; Persistent cookie, expiration after ten (10) years

incap_ses_XXX_XXXXXXX

Investis

Preserves user states in page requests

nlbi_XXXXXXX

Investis

Not classified

visid_incap_XXXXXXX

Investis

Preserves user states in page requests

PHPSESSID

PHP

Used to trace sessions

sc_expview

Sitecore

It stores whether Sitecore Experience View is enabled or not

accepted

thefuturelonza.com

Determines whether the user has accepted the terms of the site

ASP.NET_SessionId

www.lonza.com

Stores a unique identifier for your session

.ASPXAUTH

www.lonza.com

Determines whether a user is authenticated

 

 

Performance related cookies:

These cookies are required to evaluate the performance of our websites, applications, services and tools, including as part of our analytical practices to help us understand how our visitors use our websites, determine if you have interacted with our messages, item or link, or to improve the content, applications, services or tools of our website. For example, we may use performance-related cookies to track which pages are most popular, which method of linking pages is most effective, and to determine why some pages are receiving error messages. The information collected by these cookies is not associated with your personal information by us or by our employees or contractors.

The Lonza Group currently uses the following performance-related cookies:

Cookie name

Source

Purpose

Other information

AWSALB

Amazon Web Services

Cookie to help direct a user to the same load balancer server throughout the session. Required for our deployed infrastructure. This allows a user to have a consistent experience always being directed to the same node as the front-end server

Session Cookie

Functional Related Cookies:

We may use cookies that allow us to provide enhanced functionality by accessing or using our websites, services, applications, or tools. This may include identifying you when you enter our sites or track your preferences, interests or previous items viewed so that we can improve the display of content on our sites. This allows us to, for example, remember the choices you make, or recognize the platform from which you access the website and provide enhanced and more personal features. It also helps us improve the quality, usability, appearance and functionality of our websites.

The Lonza Group currently uses the following performance-related cookies:

Cookie name

Source

Purpose

Duration

Other information

_atuvc

.addthis.com

Verifies that the user sees the updated count if they share a page and return to it before our shares count cache is updated

Persistent cookie; 1 year

 

_atuvs

.addthis.com

Verifies that the user sees the updated count if they share a page and return to it before our shares count cache is updated

Persistent cookie; 30 minutes

 

loc

.addthis.com

This is a geolocation cookie, so we know approximately where people who share information are located

Persistent cookie; 1 year

 

na_id

.addthis.com

 

Persistent cookie; 1 year 3 days

 

na_tc

.addthis.com

 

Persistent cookie; 1 year 3 days

 

ssc

.addthis.com

Add these sharing buttons

Persistent cookie; 1 year 24 days

 

uido

.addthis.com

Used for analytical purposes

Persistent cookie; 1 year 25 days

 

uvc

.addthis.com

Detects how often the social sharing service, the AddThis, finds the same user.

Persistent cookie; 1 year 1 month

 

cpslp

Capsugel custom plugin

Stores tracked user data for aggregation to Pardot, collects page views from the knowledge center to Content Gate

Persistent cookie, expiration after 10 years

The data may be associated with your personal email address that you provided when registering or issuing a request for information form or contact form

username [unique-user-id-hash]

Craft CMS

Stores user name for users when they have selected the “remember me” box.

Persistent cookie, expiration after 10 years

The data may be associated with your personal information that you provided when registering or issuing a request for information form or contact form

fr

Facebook

Advertising

 

 

_gat_UA-28862216-1

Google Analytics

Used to limit requests to Google’s servers.

Persistent cookie; 1 minute expiration

Click here for Google Privacy Policy for Google Analytics http://www.google.com/analytics/learn/privacy.html

_gat

 

Used to control the rate of requests

 

Please note that on this site, Google Analytics code is complemented by “anonymizeIp” to ensure an anonymous collection of IP addresses (called IP masquerading).

_gat_UA-XXXXXXXX-X

 

Set Profile ID

Persistent cookie; 1 minute

You can disable tracking by Google Analytics by visiting https://tools.google.com/dlpage/gaoptout?hl=en-GB. An exclusion cookie will be set on your computer, which prevents future collection of your data by visiting this site

_ga

 

Used to distinguish users

Persistent cookie, expiration after 2 years

 

_gid

 

Used to distinguish users

Persistent cookie; 24 hour expiration

 

_utma

 

This cookie tracks the number of times a visitor visited the cookie-related site, when the first visit was, and when the last visit occurred.

Persistent cookie; 2 years

 

_utmb

 

It takes a timestamp from the exact moment a visitor enters a website

Persistent cookie; 30 minutes

 

_utmc

 

It takes a timestamp from the exact moment a visitor leaves a website

Session

 

_utmt

 

Used to control the rate of requests

Persistent cookie; 10 minutes

 

_utmz

 

Keep track of where the visitor came from, what search engine you used, which link you clicked on, which keyword you used, and where you were in the world when you visited a website

Persistent cookie; 12 hours

 

gwcc

Google Website Call Conversions

Targeting / advertising cookie

Persistent cookie; 29 days

 

_hssc

Hubspot

Cookie to follow the sessions. This is used to determine if we should increment the session number and the date and time records in the __hstc cookie

Persistent cookie; 30 minutes

 

_hssrc

Hubspot

Whenever HubSpot changes the session cookie, this cookie is also set

Cookie

 

_hstc

Hubspot

The main cookie to track visitors. It contains: the domain, utk (see below), initial date and timestamp (first visit), last date and time record (last visit), current date and timestamp (this visit), and session number (increments for each subsequent session)

Persistent cookie; 2 years

 

Hubspotutk

Hubspot

This cookie is used to track the identity of a visitor. This cookie is passed to HubSpot in submitting the form and used when deduplicating the contacts.

Persistent cookie; 10 years

 

incl_current_language

 

Stores the current language

Persistent cookie; 1 day

 

visitor_id [unique-visitor-id]

Pardot

Used to distinguish users. Each user receives a unique ID used on the Pardot system to track their activities.

Persistent cookie, expiration after 10 years

Click here for the Salesforce privacy policy for Pardot: https://www.salesforce.com/company/privacy/

visitor_id [unique-visitor-id] -hash

 

Used to store non-identifiable data about a user. Non-identifiable user metadata is temporarily stored in an encrypted hash

Persistent cookie, expiration after 10 years

 

liveagent_oref

sales force

Cookie required by SalesForce for chat functionality

Persistent cookie, expiration after 10 years

Click here for the Salesforce privacy policy for Pardot: https://www.salesforce.com/company/privacy/

liveagent_ptid

sales force

Cookie required by SalesForce for chat functionality

Persistent cookie, expiration after 10 years

 

liveagent_sid

sales force

Cookie required by SalesForce for chat functionality

Persistent cookie, expiration after 10 years

 

liveagent_vc

sales force

Cookie required by SalesForce for chat functionality

Persistent cookie, expiration after 10 years

 

_unam

Share this

Define as part of ShareThis service and monitor click-stream activity, for example, web pages viewed, navigation from page to page, time spent on each page etc.

Persistent cookie; 9 months

 

SC_ANALYTICS_GLOBAL_COOKIE

Sitecore

To identify repeated visits from a single user, Sitecore sends a persistent session cookie to the web client

Persistent cookie; 10 years

 

snp_snppopup_welcome2783

 

Used to display individual pop-ups

Persistent cookie; 19 days

 

_destilaria

Wistia Inc.

Video player cookie that records the position where the video was stopped to allow playback to continue. A convenient functionality for users, allowing them to resume their position in a particular video, even after updating a page or returning to a page.

Persistent cookie, expiration after 10 years

Click here for the privacy policy of Wistia Inc. https://wistia.com/privacy

wfvt_3991047029

Wordfence

To analyze trends, manage websites, track user movement, and collect demographic information from our base as a whole

Persistent cookie; 1 day

 

wordfence_verifiedHuman

Wordfence

To analyze trends, manage websites, track user movement, and collect demographic information from our base as a whole

Session

 

CurrencyCookie

www.lonza.com

Currency code for eshop

Persistent cookie; 5 years

 

SelectedCountry

www.lonza.com

Country code for eshop

Persistent cookie; 5 years

 

PREF

youtube.com

These cookies allow our sites to remember information that changes the way the website behaves or looks, such as the language of your choice or the region you are in.

Persistent cookie; 7 months 14 days

 

VISITOR_INFO1_live

youtube.com

Attempts to estimate users’ bandwidth on pages with integrated YouTube videos.

Persistent cookie; 7 months 14 days

 

YSC

youtube.com

Register a unique ID to keep statistics of which YouTube videos the user viewed.

Session

 

CONSTENTE

youtube.com

Not classified

Persistent cookie; 20 years

 

CurrencyCookie

www.lonza.com

Currency code for eshop

Persistent cookie; 5 years

 

SelectedCountry

www.lonza.com

Country code for eshop

Persistent cookie; 5 years

 

Advertising cookies

__ar_v4

AdRoll

Anonymous Remarketing Cookie

Persistent cookie; 5 years

 

bkdc

.bluekai.com

Cross-Site Ad Tracking

 

 

bku

.bluekai.com

Cross-Site Ad Tracking

 

5. DEACTIVATING COOKIES

Refusing and Rejecting Cookies: Your browser can be configured to allow you to control whether to accept cookies, reject cookies, or to notify you whenever a cookie is sent to your browser. If your browser is set to reject cookies, websites that are enabled for cookies will not recognize it when you return to the website, and some functionality may be lost. The help section of your browser can tell you how to prevent your browser from accepting cookies. To learn more about cookies, visit www.aboutcookies.org. We list the names of cookies and their sources so that you can easily identify and disable them, if you wish, through the controls of your browser. When a third party is setting up the cookie, we also provide the link above for their automatic disabling tool, when available.

After your initial visit to the website, we may change the cookies we use. This cookie policy will always let you know who is placing cookies, for what purpose and offers the means to disable them, so you should check from time to time.

Do not track: Local laws may require you to know how we respond to the Do Not Track (DNT) signals from your web browser. As there is currently no legal or market standard to recognize or honor DNT signals, we do not respond to them at this time. We look forward to the outcome of the work of the community and the privacy community to determine when this response is appropriate and what form it should take.

6. SIMILAR TECHNOLOGIES

In addition to the aforementioned cookies, we use technologies that store information in your browser or device using local shared objects or local storage, such as flash cookies, HTML 5 cookies, and other web application software methods. They are used to enhance the user experience, for example, by storing user preferences and settings. These technologies are similar to browser cookies, but can store more complex data than plain text. They can operate on all your browsers, and in some cases may not be fully managed by the browser and may require management directly through installed applications or devices. We do not use these technologies to store information to direct advertising to you on or off our websites. To learn more about local shared objects or how to disable them, click here http://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html.

7. COOKIES POLICY DOES NOT COVER THIRD-PARTY WEBSITES

Please note that this cookie policy does not apply to, and we are not responsible for, the privacy practices of third-party websites that may be linked to this website.

8. CHANGES IN THE COOKIES POLICY

We can update this cookie policy and recommend that you review the policy from time to time to keep informed about how we are using cookies. This cookie policy was last updated on May 24, 2018.